Magento Integration Guide

Integration Steps

Magento (Adobe Commerce) is a powerful e-commerce platform. Here's how to add your Cloudpresser AI chatbot:

Method: Using Magento Admin

Follow these steps to add your chatbot to your Magento store:

1. Get your chatbot code:
   • Go to your Cloudpresser AI Chat dashboard
   • Select the chatbot you want to integrate
   • Click on the "View Code" or "Integration" button
   • Copy the provided code snippet
2. Add the code to your Magento store:
   • Log in to your Magento Admin Panel
   • Go to Content → Configuration
   • Find your store view and click "Edit"
   • Expand the "HTML Head" section
   • Add your chatbot code to the "Scripts and Style Sheets" field
   • Click "Save Configuration"

Alternative Method: Using a Custom Theme

If you're comfortable editing theme files, you can add the code directly to your theme:

1. Locate your theme's head.phtml file:
   • Navigate to app/design/frontend/[Vendor]/[theme]/Magento_Theme/templates/html/
   • Open the head.phtml file (or create one if it doesn't exist)
   • Add your chatbot code
   • Save the file
2. Clear the cache:
   • Go to System → Cache Management
   • Click "Flush Magento Cache"

Customizing for E-commerce

To make your chatbot more effective for your Magento store:

• Train with product information:

  Upload product descriptions, FAQs, and return policies to help your chatbot answer product-specific questions.

• Add order-related suggested messages:

  Include suggested messages like "Where is my order?", "How do I return an item?", and "Do you ship internationally?".

• Match your store's branding:

  Customize the chatbot's colors and appearance to match your Magento store's theme.

Troubleshooting

Need Help?

If you're experiencing issues with the Magento integration, please contact our support team at [email protected].